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Help Topics
CRM
66 Articles- Checklist for CRM-implementation
- Does deleting a person profile erase all stored personal data?
- E-postadresser i Mira
- Event check in
- Facebook app review instructions
Email communications
25 Articles- Click statistics for e-mail campaigns
- Creating an email campaign
- E-postadresser i Mira
- FAQ: For e-mails sent out via Mira, Why is the from address noreply@mnsvc.com?
- FAQ: How long does it take for an e-mail to reach the recipient?
SMS Communications
3 Articles- Does the SMS service price include sending international text messages?
- How should mobile phone numbers be written to ensure delivery of text messages?
- Release notes
Event Management
26 Articles- Adding registrations as an event administrator
- Can I add several persons at the same to an event? Or do I have to add them one at a time?
- Can I as an administrator of the system add participants manually?
- Can I change the email address for an event registration?
- Event check in
Alumni relations
13 Articles- FAQ: Hur matchas alumner vid registrering? Hur fungerar automatisk behandling?
- Feature: Widget med statistik för alumner
- How to query for persons with specific birthdays coming up
- Hur tar man bort sitt konto i My Alumni Page?
- Kan jag i Mira göra ett urval med exv. de som läst minst 60 poäng media och kommunikationsvetenskap?
Fundraising
13 Articles- FAQ: Hur bör vi hantera återbetalda donationer?
- Gifts and Major Gift Opportunities by donor type
- How come the “total gift amount” does not exactly match the sum of “paid” and “pledged” donations?
- How should we register oral gift promises?
- How to query for persons with specific birthdays coming up
Career services
3 Articles- Release notes
- Vi har publicerat en karriärannons och undrar om utskicket har nått ut till de som prenumerera på våra utskick?
Commercial Education
5 Articles- Hur kan uppgifterna om en deltagare skilja sig från uppgifterna i hennes anmälan?
- Nya fält för en utbildningsomgång: Diarienummer, kurskod, högskolepoäng och ansvarig institution
- Release notes
- Så fungerar rapporterna Försäljning per månad och Levererat värde per månad
- What happens when the maximum number of participants is reached for my course?
Contract Education
4 Articles- Hur kan uppgifterna om en deltagare skilja sig från uppgifterna i hennes anmälan?
- Release notes
- Så fungerar rapporterna Försäljning per månad och Levererat värde per månad
- What happens when the maximum number of participants is reached for my course?
GDPR
10 Articles- Does deleting a person profile erase all stored personal data?
- Does the Mira app use cookies?
- How to use the function Erase personal data
- Hur tar man bort sitt konto i My Alumni Page?
- Release notes
Queries & Reports
16 Articles- Hur gör jag för att slå ihop två sparade urval till ett?
- Massuppdateringar i av personer i ditt CRM-system
- Release notes
Data Quality
25 Articles- 6 sätt att erhålla bra datakvalitet i ditt CRM
- Does deleting a person profile erase all stored personal data?
- FAQ: Om en person finns med i två sparade urval, kommer hen få dubbla kopior på utskick?
- Feature: Widget med statistik för alumner
- How come the “total gift amount” does not exactly match the sum of “paid” and “pledged” donations?
Getting started
4 Articles- FAQ: What happened to the quicklist with recent items?
- How do I install Mira on my computer?
- How does module based permissions work?
- Hur lägger jag till en ny intern användare?
FAQ & Support
18 Articles- FAQ: Hur bör vi hantera återbetalda donationer?
- FAQ: What is the best image type, width and size for email?
- How do I add the result from a query to a previously saved static query?
- How does module based permissions work?
- Hur gör jag ett testutskick? – Mira Network FAQ
Popular Articles
- Vad heter personnummer (och samordningsnummer) på engelska?
- FAQ: What does start and end date really mean for an event?
- FAQ: How long does it take for an e-mail to reach the recipient?
- What is the difference between a Static and a Dynamic Query?
- Klassificering av företag efter storlek. Varför just dessa intervall? Vad är ett SME?