Search For Search

• Persons 27 Articles
  • A user have contacted me and says that the link that has ben sent with a password does not work. Is there a valid until limit for how long the link is valid?
  • Do the Mira system keep track of changes to stored data?
  • Does deleting a person profile erase all stored personal data?
  • FAQ: What happened to the quicklist with recent items?
  • Feature: Dynamic tags
• Organizations 8 Articles
  • Can I connect a person to an organization?
  • Do the Mira system keep track of changes to stored data?
  • FAQ: What happened to the quicklist with recent items?
  • How does quick search work?
  • HOW TO: Add an organization
• Contact Notes 2 Articles
  • How do I make a note on a person?
  • How does collaboration category based permissions work?
• Tasks 2 Articles
  • How does collaboration category based permissions work?
  • Is it possible to put a person as responsible for a task?
• Collaboration Categories 2 Articles
  • I want to merged the two profiles with the duplicate management tool and I wonder what will happen to the collaboration categories on the person. Do I manually have to add them again afterwards or should it be a part of the data merge?
  • Massuppdateringar i av personer i ditt CRM-system
• Contact Information 10 Articles
  • Can both postal addresses and e-mail addresses be marked as ”undeliverable”?
  • Do the Mira system keep track of changes to stored data?
  • How do I obtain information about persons who have contactable contact information?
  • How does it look in the system if a person has no postal address stored?
  • Hur bör man hantera personer med skyddad identitet i Mira? Vad innebär skyddad hemadress?
• Lists in RM (Relationship Management) 14 Articles
  • Advanced filtering: How can I use filtering to select an arbitrary set of rows in a list?
  • Can I change the order of the columns?
  • Can I change the visibility of columns in lists?
  • Can I sort the rows in a list? Can I sort by multiple columns at the same time?
  • How can I export data from a list to an Excel document?
• Mira ERM BASE 11 Articles
  • Click statistics for e-mail campaigns
  • FAQ: What happened to the quicklist with recent items?
  • How does module based permissions work?
  • How does quick search work?
  • Hur bör man hantera personer med skyddad identitet i Mira? Vad innebär skyddad hemadress?

Checklist for CRM-implementation

When you are thinking about implementing a CRM-system, there are in our experience quite a few things to consider. Both...

Does deleting a person profile erase all stored personal data?

When you delete a person, that profile is marked as deleted. When a person’s profile is deleted, you can no...

Facebook app review instructions

Mira is an application used by different clients. One functionality in Mira is external forms where end users can identify...

FAQ: Hur matchas alumner vid registrering? Hur fungerar automatisk behandling?

Miras alumnlösning låter våra användare designa och sätta upp egna registreringsformulär för sina alumner. När vi designade lösningen var ett...

How does collaboration category based permissions work?

In Mira users with system administration privilege assign access to different modules of the system for other users (“module based...

How does module based permissions work?

In Mira access to functionality is controlled by giving a user access to certain modules in the system (“module based...

How to use the function Erase personal data

To comply with the general data protection regulation (GDPR) of May 2018, personal data “shall be kept in a form...

HOW TO: Add an organization

To add an organization, either from the start page, click the Organization-badge to get to the list of all organizations...

HOWTO: Manage unsubscribes from email subscriptions and campaigns

When communicating by email it is important to offer the recipient a convenient way of unsubscribing. Mira offers a few...

Hur funkar Miras dubbletthanteringsmodul för personer?

Bra datakvalitet i ditt CRM-system är fundamentalt viktig för din organisation. Dålig datakvalitet medför att dina insatser kan bli, rent utsagt,...

Kan jag använda Mira från min dator hemma? Från surfplatta eller mobil?

Om du eller dina kollegor behöver arbeta hemifrån så går det bra att använda Mira i alla fall. Om du...

Massuppdateringar i av personer i ditt CRM-system

En sak som många av våra kunder ofta vill göra är massuppdatera en viss grupp av personer i sitt system....

Release notes

2021 October Improvements to the integration of economy systems (Fortnox) [CRM ] Information included in the event reports. Internal comments...

Should I delete deceased persons from the system?

When you select to mark a person as deceased, their profile will be marked as deceased, their contact preferences will...

Should I delete profiles for persons we no longer have a legal ground to process personal data?

In general no. Use the separate function Erase personal data instead. That way all personal data will be erased, but...

Vad är en Systemadministratör i Mira?

I Mira styr vilka modulrättigheter en användare har vad som visas upp när personen är inloggad i administrationsgränssnittet. Om användaren...

What happens when I delete a profile, mark a person as deceased, or erase personal data for a person?