Mira Live - Customer Service
Can extended support contracts can be offered on request?
Yes, contact your Account Manager to get more information.
Can Mira Live help me with restoring lost data?
Yes, we offer help with restoring data, correction of data, and cleaning of data. Such services are billed by the...
How do I send a request to Mira Live?
Contact our Customer Service Team Mira Live via e-mail, live@mira.se or phone, +46 (0) 8 – 412 84 01. If your request...
How does Mira Network monitor my system?
All systems are monitored 24/7/365. That includes but is not limited to; Application performance Database performance Availability Technical errors Manual inspection...
Is the support free of charge?
We offers support and guidance. We answer questions about the Mira system to the best of our knowledge, and manage...
What is a bug and how is it managed?
A bug is malfunction of the system that cases the system to not behave as specified. When a bug is reported...
When should I contact Mira Live?
Contact Mira Live when: you have questions about system functionality, you experience technical problems, want to give us feedback or...
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