Trust Center

Mission-critical CRM. Compliant by design.

Mira CRM is developed in the Nordics and operated for organizations that need reliable handling of external relationships, memberships, education, collaboration and personal data. This page gives an overview of how we approach security, privacy, governance and responsible SaaS operations.

Made in the Nordics. Hosted in the EU.

Mira CRM is developed by a Nordic team and operated for organizations with high expectations on privacy, reliability and long-term trust. Our service is designed for public-sector-adjacent environments where data protection, procurement readiness and responsible operations matter from the beginning.

Security and operations

Mira CRM is built and operated with practical security controls for protecting customer data, access and service delivery. We document our technical and organizational measures and can share relevant security documentation during procurement, onboarding or vendor review.

Privacy and GDPR

Mira CRM is designed for organizations that manage long-term relationships, memberships and external contacts in a responsible way. We support GDPR work with documented routines, configurable retention practices and clear roles between customer and supplier.

Quality and product governance

Trust also depends on how the product is developed, changed and improved over time. Mira works with controlled SaaS development, quality assurance and documented processes for releases, testing, security and customer-impacting changes.

Continuity and transparency

Organizations rely on Mira CRM as part of everyday relationship work. We maintain processes for continuity, incident handling, vulnerability response and customer communication when something needs attention.

Responsible AI and emerging regulation

Mira follows regulatory and technology developments that affect SaaS, data protection and responsible digital services. Our work includes AI governance, accessibility, software component transparency and preparation for emerging requirements such as the Cyber Resilience Act.

Need more detail for procurement or vendor review?

We can share relevant security, privacy and compliance documentation during procurement, onboarding or vendor review. Talk to us about your requirements and we'll help you understand how Mira CRM fits your organization's needs.