How to buy
Predictable CRM costs. Proven paths for public procurement.
Mira CRM is built for organisations that need a structured, compliant CRM without turning the project into something larger or more complex than it needs to be.
Predictable CRM costs
Mira CRM pricing is easier to plan when the cost structure is clear. Every starter package includes an ongoing subscription and a complete onboarding project. Optional professional services are available when you want additional help beyond the agreed package.
Subscription
The ongoing CRM platform, included usage and customer support.
- Complete CRM with person and organization records
- Relationship history, activities and next steps
- Segmentation and saved lists
- Integrated email communications
- Unlimited internal users, contact records, email recipients and sent emails
- GDPR and compliance support
- Open training sessions
- Mira meetings and customer success support
- Product updates
- Hosting, operations and backups
Onboarding project
From decision to adoption.
- Start-up meeting
- Workshops for workflows, training and adoption
- Configuration based on agreed scope
- Setup support before launch
- Import guidance or migration support
- Administrator and key-user training
- Test instructions and go-live support
- Check-ins and working meetings
- Follow-up workshop after 2–6 months
Standard starter packages
Start with a package that matches your current scope and expand over time as your needs evolve.
Small
For one clear use case and a focused CRM scope for a single team.
Subscription
per month
What's included
- Complete CRM foundation
- Integrated email communications
- Complete onboarding from decision to adoption
- 1 workshop plus start-up and evaluation workshop
- Configuration, setup and import preparation
- 1 check-in / working meeting
- Typical duration - 2 to 4 weeks
Medium
For multiple use cases or advanced functionality across a larger team.
Subscription
per month
What's included
- Complete CRM foundation
- Integrated email communications
- Complete onboarding from decision to adoption
- 2 workshop plus start-up and evaluation workshop
- Extended configuration, setup and import preparation
- 2 check-in / working meeting
- Typical duration - 4 to 8 weeks
Large
For multiple collaboration areas, broader organisational scope and add-on modules.
Subscription
per month
What's included
- Complete CRM foundation
- Integrated email communications
- Complete onboarding from decision to adoption
- 2 workshop plus start-up and evaluation workshop
- Extended configuration, setup and import preparation
- 2 check-in / working meeting
- Co-creation support for complex workflows
- Typical duration - 8 to 12 weeks
Need a different starting point?
Small, Medium and Large are standard starter packages. If your organisation needs a different combination of scope, modules, onboarding or procurement support, we can define a custom package together.
Talk to us about a custom package
How to buy Mira CRM
The right route depends on organisation type, country, scope, and applicable rules. Tabs keep the page scannable while still letting each route have its own explanation and CTA.
For membership organizations and other non-public buyers, the process is usually the most direct. The starting point is typically a conversation about goals, current workflows, and likely package direction. From there, Mira can outline what subscription scope, onboarding project, and any relevant optional services may look like. This route is often useful when a team wants enough commercial clarity for internal budget decisions without first going through a formal procurement process.
Where a relevant framework agreement applies, avrop may be the most practical route for public buyers. In that situation, the key need is often not only pricing, but also a clear understanding of what the product scope includes, how implementation is packaged, and what optional services may sit outside the standard onboarding project. Mira can help with that pre-call-off clarity so the buyer has a more realistic basis for internal alignment and procurement planning.
When direct procurement is possible under applicable thresholds and rules, the focus is usually on getting enough clarity quickly: what the likely package is, what the onboarding project includes, how long implementation may take, and what supporting information is needed for the internal process. This route often benefits from a practical, concrete commercial discussion early, so that both the buyer and Mira can align on a realistic scope before formal decisions are made.
For open procurement processes, early market dialogue is often valuable because it helps define a more realistic scope before tendering begins. Buyers often need to understand how package logic works, what affects onboarding effort, what documentation may be relevant, and how to avoid making the purchase look either too lightweight or too open-ended. Mira can provide product, pricing, and implementation input that helps the buyer frame a more useful and grounded procurement process.