Digitalt medlemskort för alumner – första i Norden?

Johan JohannessonAlumni Relationer, Alumni Relations, Blog, How-to

Sommaren 2020 lanserade Universitetet i Bergen ett digitalt medlemskort för sina alumner, tillsammans med Mira. Kortet ger rabatter på bland annat träning, mat- och kulturupplevelser. Satsningen har slagit väl ut och under våren 2021 sker en andra lanseringsvåg. – När jag började arbeta här för två år sedan bestämde jag mig för att utöka vårt nätverk för alumner, för att … Read More

Mira’s 2020 Year In Review

Johan JohannessonBlog, Uncategorized

“When will this pandemic end?” is a question we’ve asked ourselves with increasing frequency this year. Now, in the beginning of 2021, it seems the world is closer to getting an answer, as vaccines begin to slowly roll out across the world, offering hope for an end to a pandemic that’s turned our lives upside down. It can be hard … Read More

Should I delete profiles for persons we no longer have a legal ground to process personal data?

Johan Johannesson

In general no. Use the separate function Erase personal data instead. That way all personal data will be erased, but statistics for the number of event participants, alumni registrations, or email recipients will not be affected.  If you also want these profiles not to be part of lists, and not count as event participants, alumni registrations, or email recipients, you … Read More

Should I delete deceased persons from the system?

Johan Johannesson

When you select to mark a person as deceased, their profile will be marked as deceased, their contact preferences will be set as Do not contact… for all types of communication and their contact information will be erased. However, their profile is not deleted and it is still available in the system. Marking a person as deceased affects metrics such … Read More

How to use the function Erase personal data

Johan Johannesson

To comply with the general data protection regulation (GDPR) of May 2018, personal data “shall be kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed”.  When a personal data is erased for a person, the profile is NOT deleted, but the following will … Read More

Does deleting a person profile erase all stored personal data?

Johan Johannesson

When you delete a person, that profile is marked as deleted. When a person’s profile is deleted, you can no longer access their profile, their contact information or activities. That profile is no longer counted as an email recipient, alumni registration or event participant.  Deleting profiles is primarily for removing profiles that have been added erroneously to the system, such … Read More

HOW TO: Manage unsubscribes from email subscriptions and campaigns

Johan Johannesson

When communicating by email it is important to offer the recipient a convenient way of unsubscribing. Mira offers a few different technical solutions/features for this, and this article describes best practices for using them.  Communication preference In the person profile, there is a communication preferences field, that can be set to Do not contact by email. If this field is … Read More

Flygande start för digitalt alumnerfarenhetsutbyte

Johan JohannessonAlumni Relationer, Alumni Relations, Blog

I mitten på november anordnade Mira det första webinaret i vad som är planerat vara en serie där Miras kunder byter erfarenheter kring ett på förhand bestämt tema med fokus på praktiskt användning. Temat för första mötet var “Alumnrelationer” och inför webinaret fick deltagarna fylla i en kort enkät kring varför de arbetar med alumnverksamhet och vilka aktiviteter som de … Read More

Settings to ensure delivery of email messages sent from your Mira system

Johan Johannesson

While you can never be 100% sure that an email message is delivered to a recipient, there are three things you need to do to to ensure delivery of email messages sent through your Mira system. Please contact Mira Live using the chat in you have any questions. To ensure delivery to external recipients, you need to 1. verify the … Read More