Since a while back, ”Martin” has his address marked as undeliverable. Despite this, he recently received a mailing of our magazine and e-mail sent from the system. Why does this happen? Does not the system exclude addresses that are marked as undeliverable addresses?

If the address is excluded or not, depends on what list you choose to download. Here’s how it works:

FAQ-ContactInformation1

 

The lists under ”persons and users” (swedish: ”personer och användare”) do not take into consideration whether the person has an undeliverable address or marked that it does not want to receive e-mails or postal mailings.

The lists under ”mailings” (swedish:”utskick”) takes into account whether the person has an undeliverable address or ticked in that it does not want to receive e-mails or postal mailings. Note that there is an explanation text that shows it.

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